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Privacy Policy

1.  The biosanto.gr company recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. The company biosanto.gr has adapted to the new framework defined by the  General Regulation of Personal Data Protection (GDPR 2016/679).

The  processing of personal data  is carried out in accordance with the provisions of the  General Regulation on the Protection of Personal Data (GDPR 2016/679) , any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)

All information related to users’ personal information is kept confidential

2.  The company uses the SSL protocol, with 256-bit encryption (the strongest in use today), for secure online commercial transactions.

This encrypts all of your personal information, including your credit card number, name and address, so that it cannot be read or changed in transit over the internet.

3.  The SSL (Secure Sockets Layer) protocol is today the global standard on the Internet for certifying websites to web users and for encrypting information between web users and web servers.

An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit.

In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit.

4.  Sensitive financial data, such as credit card or other electronic account codes, are not requested by biosanto.gr in any way. Also, not even with an email from biosanto.gr, such a secret code will ever be requested. It is expressly stated that the service of the electronic transaction, when purchasing goods, when it is done with a credit card, or with another electronic payment method, is done in a fully reliable and secured way of purchase.

According to this procedure, at the time of the transaction, the user-client automatically leaves the biosanto.gr website and enters his details on another page, which is a bank page (ALPHA BANK) which has all the security certificates, the technical infrastructure and approval to bill electronically. In this way, it is ensured that no employee or member of the biosanto.gr company can see and have access to financial data of customers’ credit cards.

The banking page that undertakes the transaction has the latest encryption technology to ensure that the data sent cannot be intercepted during transfer and network communication.

5.  The details of the users (name, profession, e-mail address, residential address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users, when providing their details in the context of their transactions, as with this one, will be informed by the company biosanto.gr that they consent and accept the imminent processing of these personal data, for the needs of smooth and smooth communication between the parties transaction, as well as the transmission of these data to recipients who will be specifically identified and are the employees and employees of the company in the context of processing the contract being drawn up.

The existence of the rights of the subject of personal data as defined in the  General Regulation on the Protection of Personal Data (GDPR 2016/679) is also hereby notified . It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders. For the rest, biosanto.gr undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority.

The personal data declared in the online store with the trademark   b biosanto.gr are used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. All the documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by the company biosanto.gr. The customer can access them if they wish.

6.  The operation of the store is governed by the use of the applicable Code of Ethics. Find out about the ” Consumer Code of Conduct for Electronic Commerce “.

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